Shipping policy

Effective Date: July 8, 2026

Thank you for shopping with Habixa. We are committed to processing and shipping your order as quickly and accurately as possible. Please review the information below to understand how our shipping process works.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and major U.S. holidays.

Once your order has been prepared for shipment, you will receive a shipping confirmation email with tracking information.

Shipping Time

Our standard estimated delivery time is 5–11 business days after your order has been shipped.

Please note that delivery estimates are provided for convenience and are not guaranteed. Actual delivery times may vary due to carrier delays, severe weather, holidays, or other circumstances beyond our control.

Free Standard Shipping

Habixa proudly offers free standard shipping on all products.

No minimum purchase is required to qualify for free shipping.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

Tracking information may take up to 24–48 hours to become active after the shipping confirmation has been sent.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

Habixa is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes after an order has entered processing.

Lost or Delayed Shipments

If your package appears to be delayed beyond the estimated delivery window, please allow a reasonable amount of additional time for the carrier to complete delivery.

If you believe your shipment has been lost or you have not received your package after an extended period, please contact our customer support team. We will work with the shipping carrier to investigate the issue and assist you whenever possible.

Damaged Packages

If your order arrives damaged, please contact us promptly after delivery.

To help us resolve the issue efficiently, please include your order number along with clear photos of the damaged item and its packaging.

Our team will review your request and provide an appropriate solution.

Incorrect Items

If you receive the wrong product, please notify us as soon as possible.

After reviewing the issue, we will provide instructions to help resolve your order quickly.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us immediately.

Once an order has been processed or shipped, we may no longer be able to make changes or cancel it.

Contact Us

If you have any questions about shipping or need assistance with your order, please contact us.

Habixa

Website: https://www.habixa.shop

Email: support@habixa.shop

Phone: +1 828-341-7443

Business Address:

5404 New Fashion Way

Charlotte, NC 28278

United States